Legal

Privacy Policy

Last updated: 31 May 2026

1. Who We Are

Your Virtual Assistant ("we", "us", "our") is a digital services business providing social media management, content creation, graphic design and marketing analysis. Contact email: contact@yourvirtualassistant.tech. Website: www.yourvirtualassistant.tech.

2. Data We Collect

Name and email address (contact form)
Business name and project description (contact form)
Usage data (pages visited, time on site) via analytics if consented
Cookie preferences stored in localStorage

3. How We Collect Your Data

We collect data when you: submit our contact form; browse our website (cookies/analytics, with consent); email us directly.

4. Lawful Basis (UK GDPR Article 6)

Legitimate interests — responding to enquiries and managing client relationships
Consent — analytics and marketing cookies (where you have opted in)
Contract — processing data necessary to provide services you have requested

5. How We Use Your Data

To respond to your enquiries
To deliver the services you request
To improve our website and services
To comply with legal obligations

6. Who We Share Data With

Web3Forms — contact form processing (web3forms.com)
Google Analytics — website analytics (if you consent)
We do not sell your personal data to third parties.

7. Retention Periods

Contact form submissions are retained for up to 2 years. Client project data is retained for the duration of the engagement plus 3 years for accounting purposes. Analytics data follows provider retention policies.

8. Cookies & PECR

We use the following cookie categories:

Strictly Necessary — cookie consent preferences (localStorage)
Functional — improving site experience
Analytics — understanding how visitors use our site
Marketing — targeted advertising (only with consent)

You can manage your preferences at any time via the cookie banner.

9. International Transfers

Some service providers (e.g. Google) may transfer data outside the UK. These transfers are protected by UK adequacy decisions or Standard Contractual Clauses.

10. Your UK GDPR Rights

You have the right to:

Access your personal data
Rectify inaccurate data
Erasure ("right to be forgotten")
Restrict processing
Data portability
Object to processing
Not be subject to automated decision-making
Withdraw consent at any time

To exercise any right, contact us at contact@yourvirtualassistant.tech.

11. How to Complain

If you are unhappy with how we handle your data, you can contact the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

13. Contact Us

For any privacy queries: contact@yourvirtualassistant.tech